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Is it a Bad Idea to Celebrate a Big Win in Business?

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Grow from your Victories & Defeats

How to Learn from Soaring Victories and Crushing Defeats

Although it will be one of the most significant office deals in Charlotte for 2022, Cardinal will have no trophies for landing the Bojangles headquarters deal.

There was a time when we would celebrate closing a deal like this with dinners and deal closing awards. After all, this deal is a big win for all involved.

But nowadays, Cardinal has a modest celebration and then immediately reflects on what we learned throughout the experience.

We pull out The Cardinal Deal Canvas™ and ask ourselves the following:

  • What went well during the deal?
  • What didn’t?
  • Knowing what we know now, what would we do differently?
  • What steps can we take to ensure a more successful outcome next time?

 

Rather than treating a signature deal announcement simply as a comms exercise, we see it as the fulcrum of the deal-making process. A ton of work went into the deal — so how can we repeat this “win” and make it a more significant, smoother, and more pleasurable experience for everyone next time?

This line of questioning is a thought exercise we learned from Strategic Coach™ that transforms the intensity of both the positives and negatives you experience once a deal closes into something far more valuable than a trophy. It creates breakthroughs in both your personal and professional lives. It forces you to look at negative situations more closely — not as one person’s fault, but as a series of missed, assumed, rushed, or mistaken things.

As result of this line of questioning…

Communication increases. Teamwork improves. We are calmer and more in control of our deals in the future.


Cardinal Partners is proud to announce that Bojangles has leased 63,000 SF at Forest Park Five for its new headquarters. A special thanks to the Bojangles team consisting of Mike Fahey at CBRE, Chris Loeb at Robinson Bradshaw, and John Gaulden at Gensler.

And a special tip of the hat to our clients, Sims Garrison and Tyler Miller at Fairway Investments, the owner of Forest Park Five. Truly, you are a perfect example of being an honest and proactive real estate investor.

Real estate transactions can be fraught with frustration and pitfalls.

Sometimes the hardest part turns out to be working with your broker, the person who is supposed to help you through the complexities. Veteran commercial real estate broker and client advisor John Culbertson discovered that brokers’ interests aren’t always aligned with those of their clients. He realized there was a better way to advocate for clients and get the deal done.

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TESTIMONIALS

Our clients get senior-level attention.

We’re grateful for our clients. They are extraordinary leaders who have achieved tremendous results. When we think about the companies and people we are fortunate to work with, we are blown away.

Jay Faison
Former President, WirePath and ZoboTV

John and his team were exceptional advocates on our behalf. Their team approach makes sense, and it yielded an excellent value for my company.

Bob Spencer
Senior Vice President, RBC Bank

I got to know John while serving on a state board and observed him be one of very high integrity and commitment to his clients. His approach to serving clients in the real estate business is unique and results-focused. I have no hesitation recommending him to any of my clients. I know he is a true professional and an expert in his field. He understands partnering like no one else!

Lee Roberts
Former Managing Director Piedmont Community Bank Holdings

Truth is, we can easily find real estate that is available in SouthPark. But Cardinal called the landlord of one of our competitors and helped us make a deal for an awesome Charlotte branch. I am extraordinarily pleased with the engagement in every possible dimension.

Ronnie Bryant
Former CEO, Charlotte Regional Partnership

Working with a smaller shop gets you more personal attention. I got the top guy’s attention. You don’t get that with a large organization where sometimes you end up with junior people doing the work. John is detailed; he’s professional, he’s aggressive, and not in a negative way, but in terms of wanting to get it right. He’s tenacious. He would be my No. 1 choice for any real estate deal. I know what to expect. He’s a good guy, and over the years, he's become a good friend, too.

Stephen Pandos
Director of Finance, Insite Properties

Few people have a Rolodex like John. He's about the most networked person I know and people take his call. He has deep contacts with all the major players, both locally and around the region. As a result of John's introductions, we have found several exceptional deals and developed some valuable relationships. You can't put a price tag on this type of access and speed of trust.

Stephen Pandos
Director of Finance, Insite Properties

John has a high tolerance for the mental pain it takes to solve a complex problem. Frankly, his peers in the brokerage industry just don’t have it. I think John’s experience as an operator, investor, developer, and broker gives him a unique perspective when looking at opportunities. His vision, his ability to think forward, is unique in his profession. His ability to see the bigger picture and what the future looks like on opportunities is remarkable. He also is networked - he has deep contacts with all the major players, both locally and around the region. John’s network has opened doors for us. People take his call.

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